Play music on hold during recording

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Play music on hold during recording

Postby dspaan » Wed Sep 06, 2017 5:15 am

Can anyone tell me if it is possible to play the music on hold that the caller hears when he is put on hold in the recording that is made? So when you listen to it you do not hear silence but the actual music?
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
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Re: Play music on hold during recording

Postby mflorell » Wed Sep 06, 2017 7:10 am

Need more information here. What recording exactly? How did the customer get on hold?
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