vicidial.org

Hi William,

good day..I would like to ask some advised regarding on our issue.Transfer conf and park customer button were grayed out if doing manual.But if using autodial transfer button are working fine.Please help..thanks


Asterisk 11.23.1-vici
Dahdi-current
VERSION: 2.12-552a
BUILD: 160429-0835
vicibox install iso
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz

Does the LIVE CALL indicator in the corner show on manual dial calls for you?

Hi Matt,

Thanks for your quick response.

the live call indicator is on grayed out also while call is already connected.Please see attached screenshot below

Hi Guys,

I installed using VERSION: 2.9-441a and transfer conf button is working fine.Is this related to version issue?

Thansk

Maybe, you can't mix versions on a VICIdial install. Everything needs to be from the same svn revision.

marveelou wrote:Hi Guys,

I installed using VERSION: 2.9-441a and transfer conf button is working fine.Is this related to version issue?

Thansk

Try to play with asterisk version under Admin - Servers.

I have seen servers with asterisk version setting causing problems with detecting manual calls. Changing it to actual server version you are running fixes the issue. May do the same for you

proper wrote:

marveelou wrote:Hi Guys,

I installed using VERSION: 2.9-441a and transfer conf button is working fine.Is this related to version issue?

Thansk

Try to play with asterisk version under Admin - Servers.

I have seen servers with asterisk version setting causing problems with detecting manual calls. Changing it to actual server version you are running fixes the issue. May do the same for you

Thanks Proper,i tried your suggestion and it did fix the issue.