Page 1 of 1

TimeZone Dial

PostPosted: Thu Sep 21, 2017 8:21 am
by ruben23
VERSION: 2.14-627a
BUILD: 170828-2105
© 2017 ViciDial Group
Asterisk 1.8
Ubuntu Server 12.04.5 LTS 64bit

Hi Guys,

I have set the campaign Dialing time from 6:00AM - 6:00PM and then set the List Order : UP TIMEZONE. Problem is even at 8PM i can still dial the leads from East coast which im currently on PST already. Any idea guys what i missed on my setup somehow.? Thanks

Re: TimeZone Dial

PostPosted: Thu Sep 21, 2017 1:42 pm
by mflorell
What country are you calling?

Are you populating the phone_code field when loading leads?

Re: TimeZone Dial

PostPosted: Thu Sep 21, 2017 6:00 pm
by ruben23
@Matt,

We are dialing to US leads and we are populating the Phone code by selecting US and its Country code 1:

SO basically we start from East Coast to West Coast ending of the day

Re: TimeZone Dial

PostPosted: Thu Sep 21, 2017 7:41 pm
by mflorell
Is the ADMIN_adjust_GMTnow_on_leads.pl script in the crontab and active on one of your dialers?

In the List Modify page, do the leads show as being in different time zones?