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phone rings and hangs up

PostPosted: Mon Sep 11, 2006 7:25 am
by abhasbajpai
hi i am having a problum on reinstallation of vicidial
i have to formate the system
before that the dialer was working fine
after formating i reinstalled the asterisk and vicidial just as scratch install has suggested.
only that i have taken the backup of /etc/asterisk
so i restored it insted of manually editing the conf file
now the agents can dial mannualy
i am using the eyebaem softpone
so when agent log in from /agc/vicidial.php
the phone rings but when they pick up the phone it hangs up
perevouisly there was a sound sayoin currently you are the only one in this session.
but now there is no sound
if agent clicks on resume after 20 sec the screen comes the noone is your session.
the leads are allright
and asterisk -vvvvvvvvvvvvvvgc
is giving error
Sep 11 17:40:12 WARNING[6917]: pbx.c:1700 pbx_extension_helper: No application 'Conference' for extension (default, 8600051, 1)

output is

Sep 11 17:40:12 WARNING[6917]: pbx.c:1700 pbx_extension_helper: No application 'Conference' for extension (default, 8600051, 1)
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/401-5ab0'
-- Executing DeadAGI("SIP/401-5ab0", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG HUNGUP: |1157976610.16|SIP/401-5ab0|h|2006-09-11 17:40:12|min: |
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("SIP/401-5ab0", "VD_hangup.agi|PRI-----NODEBUG-----16---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----16---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = unknown
-- calleridname = S0609111740108600051
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = SIP/401-5ab0
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = SIP
-- uniqueid = 1157976610.16
AGI Environment Dump: |1157976610.16|SIP/401-5ab0|h|SIP|S0609111740108600051|S0609111740108600051|2|

DEBUG: NODEBUG

VD_hangup : S0609111740108600051 SIP/401-5ab0 2
+++++ VD hangup START : |1157976610.16|SIP/401-5ab0|h|SIP|S0609111740108600051|108600051|2006-09-11 17:40:12||2|S0609111740108600051|


|SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '1157976610.16' limit 1;|

VD hangup: no VDAC record found: 1157976610.16 S0609111740108600051
-- AGI Script VD_hangup.agi completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
-- Unregistered SIP '401'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found

PostPosted: Mon Sep 11, 2006 9:13 am
by mflorell
No application 'Conference'

Did you install app_conference or were you using meetme?

PostPosted: Mon Sep 11, 2006 12:01 pm
by Op3r
Did you compile any ztdummy or zaptel?

PostPosted: Mon Sep 11, 2006 11:40 pm
by abhasbajpai
i am using meetme
i have not install install app_conference
as modules i have compliled the zaptel and ztdummy as you can see

[root@upico ~]# lsmod
Module Size Used by
ztdummy 7748 0
ztd_loc 8836 0
pciradio 68256 0
wcte11xp 30496 0
wct4xxp 59840 0
wct1xxp 20640 0
ztd_eth 11140 0
ztdynamic 15964 2 ztd_loc,ztd_eth
wctdm24xxp 65216 0
wctdm 41152 0
wcfxo 16928 0
wcusb 23840 0
tor2 93472 0
zaptel 196740 35 ztdummy,pciradio,wcte11xp,wct4xxp,wct1xxp,ztdynamic,wctdm24xxp,wctdm,wcfxo,wcusb,tor2
crc_ccitt 6081 1 zaptel
nfsd 205153 9
exportfs 10049 1 nfsd
lockd 65129 2 nfsd
md5 8001 1
ipv6 238817 26
parport_pc 27904 1
lp 15405 0
parport 37641 2 parport_pc,lp
autofs4 22085 0
i2c_dev 14273 0
i2c_core 25921 1 i2c_dev
sunrpc 137637 19 nfsd,lockd
dm_mod 57157 0
button 10449 0
battery 12869 0
ac 8773 0
uhci_hcd 32473 0
ehci_hcd 31813 0
tg3 79173 0
8139too 27329 0
mii 8641 1 8139too
floppy 58065 0
sg 38113 0
ext3 118473 2
jbd 59481 1 ext3
aic79xx 187613 3
sd_mod 20545 4
scsi_mod 116301 3 sg,aic79xx,sd_mod
[root@upico ~]#