phone rings and hangs up
Posted: Mon Sep 11, 2006 7:25 am
hi i am having a problum on reinstallation of vicidial
i have to formate the system
before that the dialer was working fine
after formating i reinstalled the asterisk and vicidial just as scratch install has suggested.
only that i have taken the backup of /etc/asterisk
so i restored it insted of manually editing the conf file
now the agents can dial mannualy
i am using the eyebaem softpone
so when agent log in from /agc/vicidial.php
the phone rings but when they pick up the phone it hangs up
perevouisly there was a sound sayoin currently you are the only one in this session.
but now there is no sound
if agent clicks on resume after 20 sec the screen comes the noone is your session.
the leads are allright
and asterisk -vvvvvvvvvvvvvvgc
is giving error
Sep 11 17:40:12 WARNING[6917]: pbx.c:1700 pbx_extension_helper: No application 'Conference' for extension (default, 8600051, 1)
output is
Sep 11 17:40:12 WARNING[6917]: pbx.c:1700 pbx_extension_helper: No application 'Conference' for extension (default, 8600051, 1)
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/401-5ab0'
-- Executing DeadAGI("SIP/401-5ab0", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG HUNGUP: |1157976610.16|SIP/401-5ab0|h|2006-09-11 17:40:12|min: |
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("SIP/401-5ab0", "VD_hangup.agi|PRI-----NODEBUG-----16---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----16---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = unknown
-- calleridname = S0609111740108600051
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = SIP/401-5ab0
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = SIP
-- uniqueid = 1157976610.16
AGI Environment Dump: |1157976610.16|SIP/401-5ab0|h|SIP|S0609111740108600051|S0609111740108600051|2|
DEBUG: NODEBUG
VD_hangup : S0609111740108600051 SIP/401-5ab0 2
+++++ VD hangup START : |1157976610.16|SIP/401-5ab0|h|SIP|S0609111740108600051|108600051|2006-09-11 17:40:12||2|S0609111740108600051|
|SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '1157976610.16' limit 1;|
VD hangup: no VDAC record found: 1157976610.16 S0609111740108600051
-- AGI Script VD_hangup.agi completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
-- Unregistered SIP '401'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
i have to formate the system
before that the dialer was working fine
after formating i reinstalled the asterisk and vicidial just as scratch install has suggested.
only that i have taken the backup of /etc/asterisk
so i restored it insted of manually editing the conf file
now the agents can dial mannualy
i am using the eyebaem softpone
so when agent log in from /agc/vicidial.php
the phone rings but when they pick up the phone it hangs up
perevouisly there was a sound sayoin currently you are the only one in this session.
but now there is no sound
if agent clicks on resume after 20 sec the screen comes the noone is your session.
the leads are allright
and asterisk -vvvvvvvvvvvvvvgc
is giving error
Sep 11 17:40:12 WARNING[6917]: pbx.c:1700 pbx_extension_helper: No application 'Conference' for extension (default, 8600051, 1)
output is
Sep 11 17:40:12 WARNING[6917]: pbx.c:1700 pbx_extension_helper: No application 'Conference' for extension (default, 8600051, 1)
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/401-5ab0'
-- Executing DeadAGI("SIP/401-5ab0", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG HUNGUP: |1157976610.16|SIP/401-5ab0|h|2006-09-11 17:40:12|min: |
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("SIP/401-5ab0", "VD_hangup.agi|PRI-----NODEBUG-----16---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----16---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = unknown
-- calleridname = S0609111740108600051
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = SIP/401-5ab0
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = SIP
-- uniqueid = 1157976610.16
AGI Environment Dump: |1157976610.16|SIP/401-5ab0|h|SIP|S0609111740108600051|S0609111740108600051|2|
DEBUG: NODEBUG
VD_hangup : S0609111740108600051 SIP/401-5ab0 2
+++++ VD hangup START : |1157976610.16|SIP/401-5ab0|h|SIP|S0609111740108600051|108600051|2006-09-11 17:40:12||2|S0609111740108600051|
|SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '1157976610.16' limit 1;|
VD hangup: no VDAC record found: 1157976610.16 S0609111740108600051
-- AGI Script VD_hangup.agi completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
-- Unregistered SIP '401'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found