Chat permissions and lists
Posted: Mon Jan 15, 2018 7:30 pm
Is there a setup to:
enable agent/manager chat but remove tab "customer chat"? No big deal but confusing for some agents.
allow agents to chat with manager, but not with each other?
I want to broadcast the messages to the agents by sql injection in to vicidial_manager_chat_log, but the ability of agents talking to each other is a no go for a customer, so for now I am stuck with sending an email messages.
And is there a way to paginate lists screen or showing only active lists? I have a customer with 14000+ lists.
ViciBox install
VERSION: 2.14-592a
BUILD: 170221-1542
enable agent/manager chat but remove tab "customer chat"? No big deal but confusing for some agents.
allow agents to chat with manager, but not with each other?
I want to broadcast the messages to the agents by sql injection in to vicidial_manager_chat_log, but the ability of agents talking to each other is a no go for a customer, so for now I am stuck with sending an email messages.
And is there a way to paginate lists screen or showing only active lists? I have a customer with 14000+ lists.
ViciBox install
VERSION: 2.14-592a
BUILD: 170221-1542