Imap Email & How to mark old emails as read or disposed of

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Imap Email & How to mark old emails as read or disposed of

Postby thephaseusa » Thu Jan 18, 2018 12:34 pm

Version: 2.14b0.5
SVN Version: 2872
DB Schema Version: 1527
ViciBox v.7.0.4| Asterisk 11.25.1-vici |
4 Box Cluster of 1 Database, 1 Asterisk, 1 Web, & 1 Archive Server.
Fundraising Call Center

Hi Guys,

I have email working, but there are hundreds of old emails in the imap folder that are coming in as calls. How can I mark these old mails as read or enter a disposition on them so I don't have to process them one at a time?

Thank you.
John M
thephaseusa
 
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Re: Imap Email & How to mark old emails as read or disposed

Postby mflorell » Thu Jan 18, 2018 5:48 pm

You need to do that BEFORE you configure Vicidial to use it as an email source. If it's too late, you can always go in there and delete the emails from the vicidial database if you don't want to handle them.
mflorell
Site Admin
 
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Location: Florida

Re: Imap Email & How to mark old emails as read or disposed

Postby thephaseusa » Thu Jan 18, 2018 8:08 pm

Thanks Matt.

JM
thephaseusa
 
Posts: 345
Joined: Tue May 16, 2017 2:23 pm


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