Calls not going to agents
Posted: Mon Jan 29, 2018 8:20 pm
I'll be working on this all night, but hopefully someone else is up, watching the forum, and willing to work through this with me..
moved server from one building to another, only have 1 main all-in-one and 1 asterisk server for balanced dialing... all i'm concerned about ftm, is the all-in-one
internal and external IP addresses changed
ran update IP script.
updated to the latest version through svn
fixed all the incorrect IPs in the admin screen
rebuilt the conf files
rebooted
now calls come in, or are xferred to and inbound group from an outbound survey, and just sit there, will not pass to agents
this is coming from a working system with DIDs and inbound groups and the survey all set correctly
moved server from one building to another, only have 1 main all-in-one and 1 asterisk server for balanced dialing... all i'm concerned about ftm, is the all-in-one
internal and external IP addresses changed
ran update IP script.
updated to the latest version through svn
fixed all the incorrect IPs in the admin screen
rebuilt the conf files
rebooted
now calls come in, or are xferred to and inbound group from an outbound survey, and just sit there, will not pass to agents
this is coming from a working system with DIDs and inbound groups and the survey all set correctly