Is there a log of when the agents click on the recording button on the agent interface?
If so, in which table would the data be stored?
===
VERSION: 2.14-614a
BUILD: 170430-1001
Asterisk: 11.22.0-vici
Agent recording log
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
Agent recording log
by SPAMSAM » Thu Feb 01, 2018 8:48 am
- SPAMSAM
- Posts: 70
- Joined: Tue Jan 17, 2017 4:00 am
Re: Agent recording log
by mflorell » Thu Feb 01, 2018 10:44 am
If you have Agent Screen Debug Logging enabled in System Settings then it would probably be recorded in there, and you can view agent activity in the report.
- mflorell
- Site Admin
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 124 guests