Integrate ViciDial with Cisco CUBE SBC?
Posted: Mon Feb 05, 2018 1:19 pmHi,
We're in the relatively early stages of transitioning our service from a PRI + Cisco UCCX call center to a SIP + ViciDial one.
One bit of info I'm struggling to find is on setting up with SIP provider via a SBC, and while I know that's not really a ViciDial issue, I'm hoping someone can chime in with their expertise.
Our service provider (who is also our major client) will only provide us with SIP trunks if we use an 'approved' SBC, preferably a Cisco CUBE device supplied by them. (Though they 'may' allow others brands.)
Anyone have any info on that, or is that really no different than any other SBC?
ViciDial versions and Server config are pretty fluid at this point but I'll include them if needed.
We're in the relatively early stages of transitioning our service from a PRI + Cisco UCCX call center to a SIP + ViciDial one.
One bit of info I'm struggling to find is on setting up with SIP provider via a SBC, and while I know that's not really a ViciDial issue, I'm hoping someone can chime in with their expertise.
Our service provider (who is also our major client) will only provide us with SIP trunks if we use an 'approved' SBC, preferably a Cisco CUBE device supplied by them. (Though they 'may' allow others brands.)
Anyone have any info on that, or is that really no different than any other SBC?
ViciDial versions and Server config are pretty fluid at this point but I'll include them if needed.