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[SOLVED] callmenu timecheck not triggered

http://forum.eflo.net/VICIDIALforum/viewtopic.php?f=4&t=38019

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[SOLVED] callmenu timecheck not triggered

PostPosted: Wed Feb 07, 2018 11:40 am
by AlSam
I have a callmenu setup so that it does timecheck and route calls to a voicemail after hours. The timecheck option is triggered if I select the voicemail route option but not when VMAIL_NO_INST is selected. Is this a known bug?

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 6:28 am
by AlSam
Anyone have any ideas about how this can be resolved? Preferably without upgrading.

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 7:00 am
by mflorell
Post the dialplan entry for this callmenu only from the /etc/asterisk/extensions-vicidial.conf file

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 7:05 am
by AlSam
; SUAGM Programa Ahora
[SUAGMAhora]
exten => s,1,Answer
exten => s,n,AGI(agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO)
exten => s,n,Set(INVCOUNT=0)
exten => s,n,Background(SUAGMSaludoAhora)
exten => s,n,Background(SUAGMMainMenu)
exten => s,n,WaitExten(5)
exten => s,n,Background(SUAGMSaludoAhora)
exten => s,n,Background(SUAGMMainMenu)
exten => s,n,WaitExten(5)
exten => s,n,Background(SUAGMSaludoAhora)
exten => s,n,Background(SUAGMMainMenu)
exten => s,n,WaitExten(5)

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 9:33 am
by mflorell
That's not all of it, keep going until you see the next context bracket begin [

Also, please post the Asterisk CLI output from when it doesn't work.

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 9:51 am
by AlSam
How can I filter the CLI's output so that I only have that which is related to this callmenu?

[SUAGMAhora]
exten => s,1,Answer
exten => s,n,AGI(agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO)
exten => s,n,Set(INVCOUNT=0)
exten => s,n,Background(SUAGMSaludoAhora)
exten => s,n,Background(SUAGMMainMenu)
exten => s,n,WaitExten(5)
exten => s,n,Background(SUAGMSaludoAhora)
exten => s,n,Background(SUAGMMainMenu)
exten => s,n,WaitExten(5)
exten => s,n,Background(SUAGMSaludoAhora)
exten => s,n,Background(SUAGMMainMenu)
exten => s,n,WaitExten(5)

; UMET
exten => 1,1,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----SUAGM_UMET_AH_MAYA-----SUAGMAhora--------------------998-----1-----TESTCAMP------------------------------)
exten => 1,2,Hangup()
; UNE
exten => 2,1,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----SUAGM_UNE_AH_MAYA-----SUAGMAhora--------------------998-----1-----TESTCAMP------------------------------)
exten => 2,2,Hangup()
; Turabo
exten => 3,1,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----SUAGM_TUR_AH_MAYA-----SUAGMAhora--------------------998-----1-----TESTCAMP------------------------------)
exten => 3,2,Hangup()
; Transferencias a SUAGM Campuses
exten => 4,1,Goto(SUAGMExtTransfers,s,1)
exten => 4,2,Hangup()
; Transferencia a SUAGM Admin
exten => 5,1,Goto(default,172*016*010*019*1004,1)
exten => 5,2,Hangup()

exten => t,1,Goto(s,4)
exten => t,n,Hangup()
exten => i,1,Goto(s,4)
exten => i,n,Hangup()
; hangup
exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 9:54 am
by mflorell
The easiest way to get the CLI output is test outside of business hours

Re: callmenu timecheck not triggered

PostPosted: Mon Feb 12, 2018 9:55 am
by AlSam
I will do that then and post results tomorrow. Thanks.

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 6:44 am
by AlSam
First block is a successful one using voicemail routing option as a result of the timecheck; the second uses VMAIL_NO_INST.

[Feb 13 07:20:34] -- Accepting AUTHENTICATED call from 172.16.10.5:
[Feb 13 07:20:34] -- > requested format = ulaw,
[Feb 13 07:20:34] -- > requested prefs = (ulaw|alaw|gsm),
[Feb 13 07:20:34] -- > actual format = ulaw,
[Feb 13 07:20:34] -- > host prefs = (ulaw),
[Feb 13 07:20:34] -- > priority = mine
[Feb 13 07:20:34] -- Executing [XXXXXXXXXX@trunkinbound:1] AGI("IAX2/Elastix6326-16252", "agi-DID_route.agi") in new stack
[Feb 13 07:20:34] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Feb 13 07:20:35] -- <IAX2/Elastix6326-16252>AGI Script agi-DID_route.agi completed, returning 0
[Feb 13 07:20:35] -- Executing [s@SUAGMAhora:1] Answer("IAX2/Elastix6326-16252", "") in new stack
[Feb 13 07:20:35] -- Executing [s@SUAGMAhora:2] AGI("IAX2/Elastix6326-16252", "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO") in new stack
[Feb 13 07:20:35] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Feb 13 07:20:35] -- <IAX2/Elastix6326-16252> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Feb 13 07:20:35] -- <IAX2/Elastix6326-16252> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Feb 13 07:20:35] -- <IAX2/Elastix6326-16252> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Feb 13 07:20:35] -- <IAX2/Elastix6326-16252> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Feb 13 07:20:36] -- <IAX2/Elastix6326-16252>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Feb 13 07:20:36] -- Executing [8502666666666678246@default:1] Wait("IAX2/Elastix6326-16252", "1") in new stack
[Feb 13 07:20:37] -- Executing [8502666666666678246@default:2] VoiceMail("IAX2/Elastix6326-16252", "78246,u") in new stack
[Feb 13 07:20:37] -- <IAX2/Elastix6326-16252> Playing '/var/spool/asterisk/voicemail/default/78246/unavail.slin' (language 'en')
[Feb 13 07:20:47] == Spawn extension (default, 8502666666666678246, 2) exited non-zero on 'IAX2/Elastix6326-16252'
[Feb 13 07:20:47] -- Executing [h@default:1] AGI("IAX2/Elastix6326-16252", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Feb 13 07:20:47] -- <IAX2/Elastix6326-16252>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 13 07:20:47] -- Hungup 'IAX2/Elastix6326-16252'


[Feb 13 07:23:33] -- Accepting AUTHENTICATED call from 172.16.10.5:
[Feb 13 07:23:33] -- > requested format = ulaw,
[Feb 13 07:23:33] -- > requested prefs = (ulaw|alaw|gsm),
[Feb 13 07:23:33] -- > actual format = ulaw,
[Feb 13 07:23:33] -- > host prefs = (ulaw),
[Feb 13 07:23:33] -- > priority = mine
[Feb 13 07:23:33] -- Executing [XXXXXXXXXX@trunkinbound:1] AGI("IAX2/Elastix6326-14932", "agi-DID_route.agi") in new stack
[Feb 13 07:23:33] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Feb 13 07:23:33] -- <IAX2/Elastix6326-14932>AGI Script agi-DID_route.agi completed, returning 0
[Feb 13 07:23:33] -- Executing [s@SUAGMAhora:1] Answer("IAX2/Elastix6326-14932", "") in new stack
[Feb 13 07:23:34] -- Executing [s@SUAGMAhora:2] AGI("IAX2/Elastix6326-14932", "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VMAIL_NO_INST-----78246----------NO") in new stack
[Feb 13 07:23:34] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Feb 13 07:23:34] -- <IAX2/Elastix6326-14932> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Feb 13 07:23:34] -- <IAX2/Elastix6326-14932> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Feb 13 07:23:34] -- <IAX2/Elastix6326-14932>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Feb 13 07:23:34] -- Executing [s@SUAGMAhora:3] Set("IAX2/Elastix6326-14932", "INVCOUNT=0") in new stack
[Feb 13 07:23:34] -- Executing [s@SUAGMAhora:4] BackGround("IAX2/Elastix6326-14932", "SUAGMSaludoAhora") in new stack
[Feb 13 07:23:34] -- <IAX2/Elastix6326-14932> Playing 'SUAGMSaludoAhora.slin' (language 'en')
[Feb 13 07:23:38] -- Executing [s@SUAGMAhora:5] BackGround("IAX2/Elastix6326-14932", "SUAGMMainMenu") in new stack
[Feb 13 07:23:38] -- <IAX2/Elastix6326-14932> Playing 'SUAGMMainMenu.slin' (language 'en')
[Feb 13 07:23:43] == Spawn extension (SUAGMAhora, s, 5) exited non-zero on 'IAX2/Elastix6326-14932'
[Feb 13 07:23:43] -- Executing [h@SUAGMAhora:1] AGI("IAX2/Elastix6326-14932", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Feb 13 07:23:43] -- <IAX2/Elastix6326-14932>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 13 07:23:43] -- Hungup 'IAX2/Elastix6326-14932'

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 7:03 am
by mflorell
Please post the /var/log/astguiclient/agiout.2018-02-13 logfile output for these calls too.

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 7:32 am
by AlSam
2018-02-13 07:20:34|agi-DID_route.agi||INSERT INTO vicidial_did_log SET uniqueid='1518520834.534682',channel='IAX2/Elastix6326-16252',server_ip='172.16.10.19',caller_id_number='XXXXXXXXXX',caller_id_name='XXXXXXXXXX',extension='YYYYYYYYYY',call_date='2018-02-13 07:20:34',did_id='63',did_route='CALLMENU';|
2018-02-13 07:20:34|agi-DID_route.agi|-- DID LOG : |1|INSERT INTO vicidial_did_log SET uniqueid='1518520834.534682',channel='IAX2/Elastix6326-16252',server_ip='172.16.10.19',caller_id_number='XXXXXXXXXX',caller_id_name='XXXXXXXXXX',extension='YYYYYYYYYY',call_date='2018-02-13 07:20:34',did_id='63',did_route='CALLMENU';|
2018-02-13 07:20:34|agi-DID_route.agi|-- CALL LOG : |1|INSERT INTO call_log SET uniqueid='1518520834.534682', channel='IAX2/Elastix6326-16252', channel_group='DID_INBOUND', server_ip='172.16.10.19', type='IAX2', extension='YYYYYYYYYY', number_dialed='YYYYYYYYYY', caller_code='XXXXXXXXXX', start_time='2018-02-13 07:20:34', start_epoch='1518520834';|
2018-02-13 07:20:34|agi-DID_route.agi|exiting the DID app, transferring call to CALLMENU SUAGMAhora
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|Perl Environment Dump:
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|0|CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- accountcode =
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- arg_1 = CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- callerid = XXXXXXXXXX
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- calleridname = XXXXXXXXXX
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- callingani2 = 0
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- callingpres = 0
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- callingtns = 0
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- callington = 0
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- channel = IAX2/Elastix6326-16252
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- context = SUAGMAhora
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- dnid = unknown
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- enhanced = 0.0
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- extension = s
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- language = en
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- priority = 2
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- rdnis = unknown
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- request = agi-VDAD_inbound_calltime_check.agi
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- threadid = 140201726527232
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- type = IAX2
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- uniqueid = 1518520834.534682
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi| -- version = 11.25.1-vici
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|AGI Variables: |1518520834.534682|IAX2/Elastix6326-16252|s|IAX2|XXXXXXXXXX|
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|+++++ INBOUND CALL VDCL STARTED : |CALLMENU|XXXXXXXXXX-|2018-02-13 07:20:35
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|-- AH VDAC vac record deleted: |0E0|1518520834.534682|XXXXXXXXXX|SUAGMTime|
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi||INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_c,comment_d,comment_e) values('1518520834.534682','IAX2/Elastix6326-16252','172.16.10.19','XXXXXXXXXX','s','XXXXXXXXXX','2018-02-13 07:20:35','CALLMENU','SUAGMAhora','AFTERHOURSDROP','SUAGMAhora','2')|
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|-- AH LIL insert: |1|1518520834.534682|XXXXXXXXXX|s|
2018-02-13 07:20:35|agi-VDAD_inbound_calltime_check.agi|exiting the VDAD app after hours, transferring call to 8502666666666678246 |720|800|1959|0|
2018-02-13 07:21:26|agi-DID_route.agi||INSERT INTO vicidial_did_log SET uniqueid='1518520886.534683',channel='IAX2/Elastix6326-11129',server_ip='172.16.10.19',caller_id_number='XXXXXXXXXX',caller_id_name='XXXXXXXXXX',extension='YYYYYYYYYY',call_date='2018-02-13 07:21:26',did_id='63',did_route='CALLMENU';|
2018-02-13 07:21:26|agi-DID_route.agi|-- DID LOG : |1|INSERT INTO vicidial_did_log SET uniqueid='1518520886.534683',channel='IAX2/Elastix6326-11129',server_ip='172.16.10.19',caller_id_number='XXXXXXXXXX',caller_id_name='XXXXXXXXXX',extension='YYYYYYYYYY',call_date='2018-02-13 07:21:26',did_id='63',did_route='CALLMENU';|
2018-02-13 07:21:26|agi-DID_route.agi|-- CALL LOG : |1|INSERT INTO call_log SET uniqueid='1518520886.534683', channel='IAX2/Elastix6326-11129', channel_group='DID_INBOUND', server_ip='172.16.10.19', type='IAX2', extension='YYYYYYYYYY', number_dialed='YYYYYYYYYY', caller_code='XXXXXXXXXX', start_time='2018-02-13 07:21:26', start_epoch='1518520886';|
2018-02-13 07:21:26|agi-DID_route.agi|exiting the DID app, transferring call to CALLMENU SUAGMAhora
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|Perl Environment Dump:
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|0|CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- accountcode =
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- arg_1 = CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VOICEMAIL-----78246----------NO
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- callerid = XXXXXXXXXX
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- calleridname = XXXXXXXXXX
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- callingani2 = 0
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- callingpres = 0
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- callingtns = 0
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- callington = 0
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- channel = IAX2/Elastix6326-11129
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- context = SUAGMAhora
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- dnid = unknown
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- enhanced = 0.0
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- extension = s
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- language = en
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- priority = 2
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- rdnis = unknown
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- request = agi-VDAD_inbound_calltime_check.agi
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- threadid = 140201726527232
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- type = IAX2
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- uniqueid = 1518520886.534683
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi| -- version = 11.25.1-vici
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|AGI Variables: |1518520886.534683|IAX2/Elastix6326-11129|s|IAX2|XXXXXXXXXX|
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|+++++ INBOUND CALL VDCL STARTED : |CALLMENU|XXXXXXXXXX-|2018-02-13 07:21:26
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|-- AH VDAC vac record deleted: |0E0|1518520886.534683|XXXXXXXXXX|SUAGMTime|
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi||INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_c,comment_d,comment_e) values('1518520886.534683','IAX2/Elastix6326-11129','172.16.10.19','XXXXXXXXXX','s','XXXXXXXXXX','2018-02-13 07:21:26','CALLMENU','SUAGMAhora','AFTERHOURSDROP','SUAGMAhora','2')|
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|-- AH LIL insert: |1|1518520886.534683|XXXXXXXXXX|s|
2018-02-13 07:21:26|agi-VDAD_inbound_calltime_check.agi|exiting the VDAD app after hours, transferring call to 8502666666666678246 |721|800|1959|0|
2018-02-13 07:23:33|agi-DID_route.agi||INSERT INTO vicidial_did_log SET uniqueid='1518521013.534684',channel='IAX2/Elastix6326-14932',server_ip='172.16.10.19',caller_id_number='XXXXXXXXXX',caller_id_name='XXXXXXXXXX',extension='YYYYYYYYYY',call_date='2018-02-13 07:23:33',did_id='63',did_route='CALLMENU';|
2018-02-13 07:23:33|agi-DID_route.agi|-- DID LOG : |1|INSERT INTO vicidial_did_log SET uniqueid='1518521013.534684',channel='IAX2/Elastix6326-14932',server_ip='172.16.10.19',caller_id_number='XXXXXXXXXX',caller_id_name='XXXXXXXXXX',extension='YYYYYYYYYY',call_date='2018-02-13 07:23:33',did_id='63',did_route='CALLMENU';|
2018-02-13 07:23:33|agi-DID_route.agi|-- CALL LOG : |1|INSERT INTO call_log SET uniqueid='1518521013.534684', channel='IAX2/Elastix6326-14932', channel_group='DID_INBOUND', server_ip='172.16.10.19', type='IAX2', extension='YYYYYYYYYY', number_dialed='YYYYYYYYYY', caller_code='XXXXXXXXXX', start_time='2018-02-13 07:23:33', start_epoch='1518521013';|
2018-02-13 07:23:33|agi-DID_route.agi|exiting the DID app, transferring call to CALLMENU SUAGMAhora
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi|Perl Environment Dump:
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi|0|CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VMAIL_NO_INST-----78246----------NO
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- accountcode =
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- arg_1 = CALLMENU-----YES-----SUAGMAhora-----SUAGMTime-----VMAIL_NO_INST-----78246----------NO
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- callerid = XXXXXXXXXX
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- calleridname = XXXXXXXXXX
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- callingani2 = 0
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- callingpres = 0
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- callingtns = 0
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- callington = 0
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- channel = IAX2/Elastix6326-14932
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- context = SUAGMAhora
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- dnid = unknown
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- enhanced = 0.0
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- extension = s
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- language = en
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- priority = 2
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- rdnis = unknown
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- request = agi-VDAD_inbound_calltime_check.agi
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- threadid = 140201726527232
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- type = IAX2
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- uniqueid = 1518521013.534684
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi| -- version = 11.25.1-vici
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi|AGI Variables: |1518521013.534684|IAX2/Elastix6326-14932|s|IAX2|XXXXXXXXXX|
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi|+++++ INBOUND CALL VDCL STARTED : |CALLMENU|XXXXXXXXXX-|2018-02-13 07:23:34
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi|-- AH VDAC vac record deleted: |0E0|1518521013.534684|XXXXXXXXXX|SUAGMTime|
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi||INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_c,comment_d,comment_e) values('1518521013.534684','IAX2/Elastix6326-14932','172.16.10.19','XXXXXXXXXX','s','XXXXXXXXXX','2018-02-13 07:23:34','CALLMENU','SUAGMAhora','AFTERHOURSDROP','SUAGMAhora','2')|
2018-02-13 07:23:34|agi-VDAD_inbound_calltime_check.agi|-- AH LIL insert: |1|1518521013.534684|XXXXXXXXXX|s|
2018-02-13 07:46:14|agi-DID_route.agi||INSERT INTO vicidial_did_log SET uniqueid='1518522374.534685',channel='IAX2/Elastix6326-15876',server_ip='172.16.10.19',caller_id_number='6158373000',caller_id_name='6158373000',extension='NNNNNNNNNN',call_date='2018-02-13 07:46:14',did_id='15',did_route='IN_GROUP';|

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 9:44 am
by mflorell
You found a bug!

I have fixed this in svn/trunk. Upgrade to get the fix.

Thanks!

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 11:12 am
by AlSam
Any chance I could correct it without upgrading?

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 1:24 pm
by mflorell
Sure, just grab the agi script and copy it to your system, that script hasn't been changed since 2016, so you should be OK to do that.

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 2:13 pm
by AlSam
This is the agi you are referring to. Correct?

agi-VDAD_inbound_calltime_check.agi

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 2:25 pm
by williamconley
AlSam wrote:This is the agi you are referring to. Correct?

agi-VDAD_inbound_calltime_check.agi

Based on your conversation, I'd say that's a safe bet. Try it.

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 8:57 pm
by AlSam
Thanks for you help, Matt. I can confirm that the new agi script does resolve the matter in our server.

Re: callmenu timecheck not triggered

PostPosted: Tue Feb 13, 2018 10:09 pm
by williamconley
AlSam wrote:Thanks for you help, Matt. I can confirm that the new agi script does resolve the matter in our server.

Excellent postback. 8-)

I'm sure someone with this same problem and your version of Vicidial will be happy to see this one day in the future.
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