Dialing alt phone callback screen stuck on next screen
Posted: Tue Feb 13, 2018 10:12 amI noticed this today. If you are in the callbacks screen where you have a list of your personal callbacks and choose Alt phone it takes you to the agent screen where you can dial the lead or skip it you can get stuck if there is no alt phone for that lead, you will get an error saying:
You can't skip the lead so the only thing you can do is logout. Isn't this a bug, misconfiguration or a missing feature (not diplay alt phone link when there isn't any)?
call was not placed, there was an error: CALL NOT PLACED Conf Exten 8600057 or campaign TESTCAMP or ext_context default or phone_number or lead_id 324735 is not valid
You can't skip the lead so the only thing you can do is logout. Isn't this a bug, misconfiguration or a missing feature (not diplay alt phone link when there isn't any)?