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Last Disposition (call status) in the agent vicidial SCRIPT

PostPosted: Wed Mar 14, 2018 5:28 am
by johnplayer
Hello,

did someone have an idea how to get the last disposition (call status of the lead) in the Agent vicidial script for showing this to the outbound agents ?

Thanks in Advance !

Vicibox 8.0.1

VERSION: 2.14-552c BUILD: 180217-0915

Re: Last Disposition (call status) in the agent vicidial SCR

PostPosted: Wed Mar 14, 2018 6:13 am
by blackbird2306
The shortest way to do this is in using "--A--TABLEper_call_notes--B--" in script text. Then you have a table with call logs (status etc.) for this lead. There is no --A--status--B-- or --A--dispo--B-- to show last dispo status (anyway the actual status is INCALL) !

Re: Last Disposition (call status) in the agent vicidial SCR

PostPosted: Wed Mar 14, 2018 7:42 am
by johnplayer
Thanks a Lot ! 8)