Agent Screen Status only 10 digits displayed number

[cyberlinux]

Hi we're using Vicidial VERSION: 2.14-661a BUILD: 180222-0017, Cloud Setup, from ViciBox Iso

On Agent screen, noticed on Status displayed numbers are only 10 Digits, how can we change or adjust to display 11 digits?

Please see image below



Thank you

[cyberlinux]

Anyone please?

[mflorell]

System Settings:

Agent Screen Customer Phone Format -This menu allows you to choose the format of the customer phone number that shows up in the status section of the agent screen. The options for this setting are: default is US_PARN
US_DASH 000-000-0000 - USA dash separated phone number
US_PARN (000)000-0000 - USA dash separated number with area code in parenthesis
MS_NODS 0000000000 - No formatting
UK_DASH 00 0000-0000 - UK dash separated phone number with space after city code
AU_SPAC 000 000 000 - Australia space separated phone number
IT_DASH 0000-000-000 - Italy dash separated phone number
FR_SPAC 00 00 00 00 00 - France space separated phone number


Try changing it to "MS_NODS"

[cyberlinux]

You're a Hero Thanks Mflorell