VERSION: 2.14-583a
BUILD: 161226-2224
I would like to make the system send a "1" after 5 seconds if the caller did not select any option in the call menu. My guess would be using the Custom Dialplan Entry of the Call Menu but I'm not sure how to proceed.
The goal is to offer the caller the option of going in the english ingroup (option 9 in my call menu) instead of the french one (option 1).
Would there be a better way to achieve this ?
automatically send DTMF in call menu
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automatically send DTMF in call menu
by c20xh2 » Mon Mar 19, 2018 10:14 am
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Re: automatically send DTMF in call menu
by blackbird2306 » Mon Mar 19, 2018 10:40 am
There is a "TIMEOUT" option in call menu options.
In combination with "Menu Timeout" = 5 and the same routing options like for option "1" it should do the trick!
TIMEOUT will allow you to set what happens to the call when it times out with no input from the caller.
In combination with "Menu Timeout" = 5 and the same routing options like for option "1" it should do the trick!
Last edited by blackbird2306 on Thu Mar 22, 2018 5:19 am, edited 1 time in total.
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
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Re: automatically send DTMF in call menu
by c20xh2 » Mon Mar 19, 2018 10:42 pm
blackbird2306,
I had found the Menu Timeout setting but I did not realize there was a TIMEOUT option in the dropdown.
Once again a big thank you for the help
I had found the Menu Timeout setting but I did not realize there was a TIMEOUT option in the dropdown.
Once again a big thank you for the help
- c20xh2
- Posts: 95
- Joined: Mon Feb 20, 2017 2:28 am
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