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Logging call outcome via "No Agent Call URL"

PostPosted: Wed Jun 13, 2018 11:56 am
by ConnectedDialer
If the dialer makes a call and gets a busy signal, or voice mail, the "No Agent Call URL" is being called in the campaign, but in the list of fields that I can pass to this URL, I do not see anything that resembles the status of that call. How could I pass the call statuses via this URL?

I do see it pases the lead_id, which means I potentially could look up the lead status after the URL is called, but not sure if this is the right way to go about this.

Would appreciate your feedback.

Re: Logging call outcome via "No Agent Call URL"

PostPosted: Wed Jun 13, 2018 12:15 pm
by mflorell
Is the "--A--status--B--" flag not working?

Re: Logging call outcome via "No Agent Call URL"

PostPosted: Fri Jun 15, 2018 2:39 pm
by ConnectedDialer
It's working, thank you. It only works with no agent url, which makes sense. It's not listed in documentation at http://vicidial.org/docs/CALL_URL_FEATURES.txt, might be a good idea to add. Thanks mflorell!