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Bandwidth for WEB per agent ( www )

PostPosted: Thu Jun 14, 2018 3:41 pm
by gequiros
Hello guys

I am using a cluster solution ( Vicibox 8.0.1 )

2 WEB
1 DB
1 Slave DB
1 Archive
10 Dialers

All are hosted in a DC in Florida area where i got 1GB per server UP/down

So far we all know Bandwidth as per VoIP / Codec (G711) is somewhere between 80 --> 90k per agent

How much will it consume on WEB access ? ( Connection between web server and Agent )

Thanks so much !!!

Re: Bandwidth for WEB per agent ( www )

PostPosted: Fri Jun 15, 2018 7:36 am
by mflorell
It really depends on what features you have active. At it's most basic, the agent screen can be 20kb/s, but if you turn everything on, including the Agents View, it can balloon up to 120kb/s.