vicidial.org

Hi,

We have 30 Channel SIP provided by ISP (without username/password) and we need to configure this on our newly installed Vicidial server. We have terminated the SIP on our firewall and natted this to our local IP address of the Vicidial server. We have created user, phones (softphone) and campaings and are able to login in the agent portal with softphone. But unable to receive or dial out.

We need to know what configuration will be required in Vicidial carrier link to be added. The current one is as follows:

[testsip]
disallow=all
type=peer
port=5060
nat=auto
insecure=invite
host=100.XXX.XXX.XXX
dtmfmode=rfc2833
context=from-trunk
canreinvite=no
allow=ulaw
allow=alaw
allow=g729

SIPgoautodial = SIP/testsip

exten => _9062723254,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9062723254,2,Dial(SIP/${EXTEN:1}@testsip,,tTo)
exten => _9062723254,3,Hangup

We need assistance in resolving this issue.

Regards,
Infoline Helpdesk

Here is a manual we provide our customers. replace Host IP with your carriers IP also do not use our prefix in the dialplan.

https://teleinx.zendesk.com/hc/en-us/articles/360004619152-ViciDail

Thanks for the info, we have done the same except the dial pattern, but still we are unable to receive or make calls, it stats the following:

[Jun 20 08:54:49] -- Registered SIP '203' at 10.20.12.238:17396
[Jun 20 08:54:49] > Saved useragent "X-Lite release 1006e stamp 34025" for peer 203
[Jun 20 08:54:49] NOTICE[5006]: chan_sip.c:23869 handle_response_peerpoke: Peer '203' is now Reachable. (5ms / 2000ms)
[Jun 20 08:55:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 20 08:55:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 20 08:55:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 20 08:55:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 20 08:55:07] == Using SIP RTP CoS mark 5
[Jun 20 08:55:07] NOTICE[5006][C-00000007]: chan_sip.c:26002 handle_request_invite: Call from '203' (10.XXX.XXX.XXX:17396) to extension '93401212' rejected because extension not found in context 'default'.
[Jun 20 08:55:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 20 08:55:07] == Manager 'sendcron' logged off from 127.0.0.1

could not find the default in the configuration.

Need assistance.

What's your new config now?