External Server IP for Recordings in Call Report
Posted: Mon Jun 18, 2018 8:32 amHi,
I'm using Vicidial VERSION: 2.14-678a, BUILD: 180613-0943, scratch install.
All of our recordings are stored locally at asterisk servers. We are not backing up to the recordings archive server because we already have redundancy set up in the asterisk hard drive.
At the Admin > Server page at vicidial, I have set the external IP for asterisk server to its external URL and Recording Web Link to External IP.
The recording links in the admin GUI interface are formatted correctly to the external URL (i.e. agent stat screen). However, when I export call report, the link reflected in the text file is asterisk's internal IP. Is this a bug or is there anything else I miss?
I'm using Vicidial VERSION: 2.14-678a, BUILD: 180613-0943, scratch install.
All of our recordings are stored locally at asterisk servers. We are not backing up to the recordings archive server because we already have redundancy set up in the asterisk hard drive.
At the Admin > Server page at vicidial, I have set the external IP for asterisk server to its external URL and Recording Web Link to External IP.
The recording links in the admin GUI interface are formatted correctly to the external URL (i.e. agent stat screen). However, when I export call report, the link reflected in the text file is asterisk's internal IP. Is this a bug or is there anything else I miss?