All installation and configuration problems and questions
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by ConnectedDialer » Tue Jun 26, 2018 10:20 am
INBOUND_MANUAL campaign logs in agents as closers and they are not receiving inbound calls (call goes to voice mail configured for the in group). What do I need to do to have them appear as available instead? They are not dialing automatically, just manual dial and in groups.
Vicibox 8.0.1 from .iso
VICIDIAL: 2.14-644a BUILD: 171130-0036
Asterisk 11.25.3-vici
Single Server
No Digium/Sangoma Hardware
No Extra Software After Installation
Custom PC - XEON E5-1607
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ConnectedDialer
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- Posts: 52
- Joined: Wed Jun 06, 2018 11:14 am
by jmathew » Sat Jul 07, 2018 12:19 am
Select checkbox infront of Blended Calling at the green inbound group selection screen when the agent logs in and check.
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jmathew
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- Posts: 50
- Joined: Sat Jan 14, 2012 10:29 am
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