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Hopper dialing completed / unworkable leads

PostPosted: Thu Sep 06, 2018 4:48 pm
by SPAMSAM
Hi,

The hopper is dialing leads that have been assigned a status that is both unworkable and completed.

I've checked that the leads are not under dial statuses in the campaign.

Any advise?


VERSION: 2.14-618a
BUILD: 170609-1529
© 2017 ViciDial Group

Re: Hopper dialing completed / unworkable leads

PostPosted: Mon Sep 10, 2018 5:22 pm
by uncapped_shady
Make sure lead recycling is not enabled for those statuses under campaign detailed view.