Detect Switched off phone

[sohaib]

Hi,

I am running autodialer for a client, and client need to get the list of switched off phone. how can i differentiate the switched off phone / auto vm / no answer. I know i can get no answer and auto voicemail, but how can i get switched off phone list?

Please let me know if there is any built-in status code for this or i need to make any changed to get this.

Thanks you.

Sohaib Khan


VERSION: 2.14-669a
BUILD: 180411-1647
© 2018 ViciDial Group

asterisk 1.8
ubuntu 12.04

[sohaib]

anyone please?

[blackbird2306]

It really depends on whether your carrier sends the right SIP response codes. Normally they are caught under "ADC" (Disconnected Number Auto - Carrier-received Disconnected number) or "ADCT" (Congested Number Auto - Carrier-received Congestion(19,21,34,38)). There is also "Enhanced Disconnect Logging" in system settings, which you can try out to cover more response codes as Disconnected/Congested (normally Vicidial considers some of them as NA).

Enhanced Disconnect Logging
This setting enables logging of calls that get a CONGESTION signal with a cause code of 1, 19, 21, 34 or 38. We usually do not recommend enabling this in the USA. Default is 0 for disabled.