vicidial.org

Hi,

My vicidial_dtmf_log table is empty and no dtmf event data is being updated in this table. I see Asterisk_listen session is running and showing all events but for some reason no dtmf data is logged in that table. Is there any special config need to turn on?

Thanks.

VERSION: 2.14-685a
BUILD: 180825-2100

Any idea please?

Ok I was able to solve this issue. Actually asterisk was not generating/passing dtmf events to listencron asterisk manager user. I had to add dtmf in asterisk manager file for cron and listencron users which solved the issue.

[cron]
secret = 1234
read = system,call,log,verbose,command,agent,user,originate,dtmf
write = system,call,log,verbose,command,agent,user,originate,dtmf

[listencron]
secret = 1234
read = system,call,log,verbose,command,agent,user,dtmf
;read = all
write = command