Issue with Audio Store
Posted: Fri Sep 28, 2018 7:30 am
Hi There,
I cant open "Audio File List" as its got hanged every time i click into it and same thing happening when i try to select ivr file from Survey menu.
Its like freezing/hanging and nothing coming up.
Central Sounds Control Active is 1 and Sounds Web Server ip is same as dialer ip .
My Sounds Web Directory: wtvd8h32gv1n3n6v7ht3yfq1cf7zgn and I created folder by using random words and also assign permission into it.Also tried command /usr/share/astguiclient/ADMIN_audio_store_sync.pl --upload from cli but no result as of now ...
Please Advise with further troubleshooting steps ...
Thanks in Advance...
Roy
I cant open "Audio File List" as its got hanged every time i click into it and same thing happening when i try to select ivr file from Survey menu.
Its like freezing/hanging and nothing coming up.
Central Sounds Control Active is 1 and Sounds Web Server ip is same as dialer ip .
My Sounds Web Directory: wtvd8h32gv1n3n6v7ht3yfq1cf7zgn and I created folder by using random words and also assign permission into it.Also tried command /usr/share/astguiclient/ADMIN_audio_store_sync.pl --upload from cli but no result as of now ...
Please Advise with further troubleshooting steps ...
Thanks in Advance...
Roy