vicidial.org

hy guys

i realized a fresh install of vicibox express 8.1.2

and i notice that the timecheck when i configured my first callmenu in this server not not working

this is a bug?

VERSION: 2.14-693a
BUILD: 181003-1619

[Oct 6 22:23:32] == Using SIP RTP CoS mark 5
[Oct 6 22:23:32] > 0x7fd5300181c0 -- Strict RTP learning after remote address set to: 192.168.0.6:40036
[Oct 6 22:23:32] -- Executing [2003@trunkinbound:1] AGI("SIP/2002-00000010", "agi-DID_route.agi") in new stack
[Oct 6 22:23:32] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Oct 6 22:23:32] -- <SIP/2002-00000010>AGI Script agi-DID_route.agi completed, returning 0
[Oct 6 22:23:32] -- Executing [s@testmenu:1] Answer("SIP/2002-00000010", "") in new stack
[Oct 6 22:23:33] -- Executing [s@testmenu:2] AGI("SIP/2002-00000010", "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----testmenu-------------------------NO") in new stack
[Oct 6 22:23:33] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Oct 6 22:23:33] -- <SIP/2002-00000010> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Oct 6 22:23:33] -- <SIP/2002-00000010> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Oct 6 22:23:33] -- <SIP/2002-00000010>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Oct 6 22:23:33] -- Executing [s@testmenu:3] Set("SIP/2002-00000010", "INVCOUNT=0") in new stack
[Oct 6 22:23:33] -- Executing [s@testmenu:4] BackGround("SIP/2002-00000010", "pm-invalid-option") in new stack
[Oct 6 22:23:33] -- <SIP/2002-00000010> Playing 'pm-invalid-option.gsm' (language 'en')
[Oct 6 22:23:37] -- Executing [s@testmenu:5] WaitExten("SIP/2002-00000010", "10") in new stack
[Oct 6 22:23:47] -- Timeout on SIP/2002-00000010, going to 't'
[Oct 6 22:23:47] -- Executing [t@testmenu:1] Goto("SIP/2002-00000010", "s,4") in new stack
[Oct 6 22:23:47] -- Goto (testmenu,s,4)
[Oct 6 22:23:47] -- Executing [s@testmenu:4] BackGround("SIP/2002-00000010", "pm-invalid-option") in new stack


i noticed in the logs that the "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----testmenu-------------------------NO" the call time is not mencioned

i really configred in this callmeny the Menu Time Check to "1" and the Call Time camp " 12pm-5pm"

i delete this menu and created another and the calltime dont show in the logs... i think the script that recover la configuration in the web not working.

could you help me?

Change your Server's "AGI Output" setting to BOTH, run your test again and post the Asterisk CLI output.

thank you for your response

i change the agi output to both

[Oct 7 02:32:48] == Using SIP RTP CoS mark 5
[Oct 7 02:32:48] > 0x7fd53001c0c0 -- Strict RTP learning after remote address set to: 192.168.0.6:40026
[Oct 7 02:32:48] -- Executing [2003@trunkinbound:1] AGI("SIP/2002-00000021", "agi-DID_route.agi") in new stack
[Oct 7 02:32:48] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Oct 7 02:32:49] -- <SIP/2002-00000021>AGI Script agi-DID_route.agi completed, returning 0
[Oct 7 02:32:49] -- Executing [s@testmenu:1] Answer("SIP/2002-00000021", "") in new stack
[Oct 7 02:32:49] -- Executing [s@testmenu:2] AGI("SIP/2002-00000021", "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----testmenu-------------------------NO") in new stack
[Oct 7 02:32:49] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Oct 7 02:32:50] -- <SIP/2002-00000021> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Oct 7 02:32:50] -- <SIP/2002-00000021> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Oct 7 02:32:50] -- <SIP/2002-00000021>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
[Oct 7 02:32:50] -- Executing [s@testmenu:3] Set("SIP/2002-00000021", "INVCOUNT=0") in new stack
[Oct 7 02:32:50] -- Executing [s@testmenu:4] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:32:50] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:32:50] -- Executing [s@testmenu:5] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:32:52] -- Timeout on SIP/2002-00000021, continuing...
[Oct 7 02:32:52] -- Executing [s@testmenu:6] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:32:52] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:32:52] -- Executing [s@testmenu:7] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:32:54] -- Timeout on SIP/2002-00000021, going to 't'
[Oct 7 02:32:54] -- Executing [t@testmenu:1] Goto("SIP/2002-00000021", "s,4") in new stack
[Oct 7 02:32:54] -- Goto (testmenu,s,4)
[Oct 7 02:32:54] -- Executing [s@testmenu:4] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:32:54] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:32:54] -- Executing [s@testmenu:5] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:32:56] -- Timeout on SIP/2002-00000021, continuing...
[Oct 7 02:32:56] -- Executing [s@testmenu:6] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:32:56] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:32:57] -- Executing [s@testmenu:7] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:32:59] -- Timeout on SIP/2002-00000021, going to 't'
[Oct 7 02:32:59] -- Executing [t@testmenu:1] Goto("SIP/2002-00000021", "s,4") in new stack
[Oct 7 02:32:59] -- Goto (testmenu,s,4)
[Oct 7 02:32:59] -- Executing [s@testmenu:4] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:32:59] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:32:59] -- Executing [s@testmenu:5] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:33:01] -- Timeout on SIP/2002-00000021, continuing...
[Oct 7 02:33:01] -- Executing [s@testmenu:6] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:33:01] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:33:01] -- Executing [s@testmenu:7] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:33:03] -- Timeout on SIP/2002-00000021, going to 't'
[Oct 7 02:33:03] -- Executing [t@testmenu:1] Goto("SIP/2002-00000021", "s,4") in new stack
[Oct 7 02:33:03] -- Goto (testmenu,s,4)
[Oct 7 02:33:03] -- Executing [s@testmenu:4] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:33:03] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:33:04] -- Executing [s@testmenu:5] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:33:05] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 7 02:33:05] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 7 02:33:05] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 7 02:33:05] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 7 02:33:06] -- Timeout on SIP/2002-00000021, continuing...
[Oct 7 02:33:06] -- Executing [s@testmenu:6] BackGround("SIP/2002-00000021", "3") in new stack
[Oct 7 02:33:06] -- <SIP/2002-00000021> Playing '3.slin' (language 'en')
[Oct 7 02:33:06] -- Executing [s@testmenu:7] WaitExten("SIP/2002-00000021", "2") in new stack
[Oct 7 02:33:07] == Spawn extension (testmenu, s, 7) exited non-zero on 'SIP/2002-00000021'
[Oct 7 02:33:07] WARNING[11222][C-00000032]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
[Oct 7 02:33:07] -- Executing [h@testmenu:1] AGI("SIP/2002-00000021", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------)") in new stack
[Oct 7 02:33:07] -- <SIP/2002-00000021>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0
[Oct 7 02:33:10] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 7 02:33:10] == Manager 'sendcron' logged off from 127.0.0.1

i notice the same result, and i noticided the option menu repeat not working too..... i configured this to "1" y the menu repeted several times..

It still doesn't look like your Server's API Output is set properly, this is what it should look like:


-- [Oct 7 19:11:47] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi|Perl Environment Dump:
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi|0|TEST_IN3-----NO-----test_menu-----24hours-----VMAIL_NO_INST-----9875----------NO
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- accountcode = cc352
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- arg_1 = TEST_IN3-----NO-----test_menu-----24hours-----VMAIL_NO_INST-----9875----------NO
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- callerid = 3125551212
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- calleridname = station 352
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- callingani2 = 0
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- callingpres = 1
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- callingtns = 0
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- callington = 0
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- channel = IAX2/cc352-13685
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- context = test_menu
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- dnid = 7275551112
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- enhanced = 0.0
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- extension = s
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- language = en
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- priority = 2
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- rdnis = unknown
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- request = agi-VDAD_inbound_calltime_check.agi
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- threadid = 139938599249664
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- type = IAX2
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- uniqueid = 1538953907.111
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi| -- version = 11.25.1-vici
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi|AGI Variables: |1538953907.111|IAX2/cc352-13685|s|IAX2|3125551212|
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi|+++++ INBOUND CALL VDCL STARTED : |TEST_IN3|3125551212-|2018-10-07 19:11:47
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi|Holiday check: |0|SELECT count(*) from vicidial_call_time_holidays where holiday_date='2018-10-07' and holiday_status='ACTIVE';||Today||
-- [Oct 7 19:11:47] -- <IAX2/cc352-13685> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
-- [Oct 7 19:11:47] -- <IAX2/cc352-13685> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi||INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('1538953907.111','IAX2/cc352-13685','192.168.198.5','3125551212','s','3125551212','2018-10-07 19:11:47','TEST_IN3','test_menu','test_menu','2')|
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi|-- LIL insert: |1|1538953907.111|3125551212|s|
2018-10-07 19:11:47|agi-VDAD_inbound_calltime_check.agi||INSERT INTO queue_log SET `partition`='P01',time_id='1538953907',call_id='1538953907.111',queue='NONE',agent='NONE',verb='INFO',data1='IVR',data2='test_menu',serverid='VIC';|
-- [Oct 7 19:11:47] -- <IAX2/cc352-13685>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0

i only run the command asterisk -rvvv ....id correct?

i find this log

/var/log/astguiclient # vi agiout.2018-10-07


2018-10-07 07:07:30|agi-DID_route.agi|exiting the DID app, transferring call to CALLMENU testmenu
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|Perl Environment Dump:
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|0|CALLMENU-----YES-----testmenu-------------------------NO
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- accountcode = 2002
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- arg_1 = CALLMENU-----YES-----testmenu-------------------------NO
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- callerid = 2002
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- calleridname = SIP2002
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- callingani2 = 0
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- callingpres = 0
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- callingtns = 0
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- callington = 0
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- channel = SIP/2002-00000002
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- context = testmenu
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- dnid = 2003
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- enhanced = 0.0
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- extension = s
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- language = en
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- priority = 2
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- rdnis = unknown
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- request = agi-VDAD_inbound_calltime_check.agi
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- threadid = 139877034039040
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- type = SIP
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- uniqueid = 1538914050.2
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi| -- version = 13.21.1-vici
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|AGI Variables: |1538914050.2|SIP/2002-00000002|s|SIP||
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|+++++ INBOUND CALL VDCL STARTED : |CALLMENU|-|2018-10-07 07:07:31
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|-- VDAC vac record deleted: |0E0| 1538914050.2||
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi||INSERT INTO vicidial_auto_calls (server_ip,campaign_id,lead_id,status,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority,last_update_time) values('192.168.0.22','CALLMENU','0','IVR','1538914050.2','','SIP/2002-00000002','','2002','2018-10-07 07:07:31','IN','IVR-0','','20181007071731')|
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|-- VAC insert: |1|1538914050.2||s|
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi||INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('1538914050.2','SIP/2002-00000002','192.168.0.22','','s','2002','2018-10-07 07:07:31','CALLMENU','testmenu','testmenu','2')|
2018-10-07 07:07:31|agi-VDAD_inbound_calltime_check.agi|-- LIL insert: |1|1538914050.2||s|

Please post your Call Menu settings now.

Menu Repeat:2

Menu Time Check :1

Call Time:12pm-5pm

is very stranger.....

i know that the log should be "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----testmenu------------12pm-5pm-------------NO" but this no update the option checks in the browser... I tried with another browser and nothing

i think puts this in Custom Dialplan Entry option... is it posible?

What does the context for that call menu look like in the /etc/asterisk/extensions-vicidial.conf file?

is testmenu..


I thought that the browsers did not update the option correctly, but I got into phpmyadmin to verify the table .. and if the table is being updated correctly , Menu Time Check :1 and Call Time:12pm-5pm

is a fresh install..

could you install the iso in virtualbox and verific for me please please please ? .. i think the iso have a problem

I believe that I am the only user that has reported it in this version

diy you probe the iso