vicidial.org

Hi,

Vicibox 8.1 from .iso | Vicidial 2.14-694a Build 181005-1738 | Asterisk 13.21.1-vici | Cluster Server | No Digium/Sangoma Hardware | No Extra Software After Installation | VM Ware

After login to agent interface i receive a call on my softphone(shows execution on CLI), i accept and the interface comes up. i have loaded leads and configured the carrier also...i can make a direct calls from softphone...but through leads i can not make any calls...its always saying waiting for ring...i dont see anything on asterisk CLI also when i dial through agent interface...but when making a direct call am able to see dialplan executing. I have even tried through manual dial its the same.

Carrier Config
Registeration String

Code: Select all

register => username:password@amn.st.ssl7.net:5566

Account Entry

Code: Select all

[gotrunk]
type=peer
host=amn.st.ssl7.net
port=5566
context=from-trunk
qualify=yes
username=username
secret=password
allow=all
dtmfmode=auto

Globals String

Code: Select all

SIPtrunk = SIP/gotrunk

DialPlan Entry

Code: Select all

[from-trunk]
exten => _[0-9].,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _[0-9].,n,Dial(${SIPtrunk}/${EXTEN})
exten => _[0-9].,n,Hangup()

Am i missing something that is not connecting Agent Interface of Vicidial to Asterisk and the call is not going through...

Thanks, Ali

any help....

Solved it....

the prefix(1) was configured and leads that i have loaded also had country code so it was actually dialing 112120001234 instead of 12120001234.
/var/log/astguiclient/action_process helped me track the problem when nothing was showing up in the CLI.