Recently we obtained services from a new provider that uses IP authentication. We setup the carrier so that the outbound calls work, but we can't get any inbound calls and the provider has informed us that the calls are getting through from their side. I am somewhat new to this and various guides to configuration of inbound routing and all of that have confused me, so I seek help from you.
So what I'm looking for basically is step to step guide how to receive inbound calls from the outside on our server, and I'll give all the information about the server and what I did so far in hopes of solving this.
We're using Vicidial VERSION: 2.4-309a BUILD: 110430-1642, Asterisk 1.4.39.1-vici RPM. I know it's outdated but can't go through updating it currently.
Carrier info:
- Code: Select all
[carrierName]
type=peer
host=xxx.xxx.xxx.xxx
fromdomain=xxx.xxx.xxx.xxx
outboundproxy=xxx.xxx.xxx.xxx
port=5060
insecure=port,invite
canreinvite=no
nat=yes
disallow=all
allow=alaw
allow=ulaw
allow=gsm
allow=g722
dtmfmode=rfc2833
registertimeout=600
context=trunkinbound
And the dialplan is next, and it is working
- Code: Select all
exten => _385.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _385.,2,Dial(${carrierName}/${EXTEN:0},55,tTo)
exten => _385.,3,Hangup
Now after creating the carrier I added a new In-Group and allowed it in the campaign that is using this carrier, then I added a new DID with the number the providers assigned us, and set the DID route to IN_GROUP and set the In-Group ID to the ID of the newly created In-group.
When I call this number from an outside phone I get one ring and then that busy signal (beep beep beep...).
Do I need to add anything to the dialplan extensions, or to the extensions.conf or maybe I have missed some steps in configuration of this service?
Thank you in advance, all help is appreciated.
