vicidial.org

I have previously adjusted the span statements to get the volume controls and manual dial to lower itself on the screen. Currently when Transfering calls the transfer popup span is over the Send DTMF button almost completely, stopping the agent from being able to send DTMF to reach the correct extension.

I tried the span statement on line 6187 from

Code: Select all

<span style="position:absolute;left:5px;top:310px;z-index:21;" id="TransferMain">

to

Code: Select all

<span style="position:absolute;left:5px;top:365px;z-index:21;" id="TransferMain">

However it doesnt appear to move the span how it did previously. I dont remember if position:absolute was in the previous spans or not either though.

Am I missing something to move the TransferMain box down so Send DTMF can be easily accessed during transfers?

Thanks

What web browser are you using?

Can you post a screenshot?

I did change some things around for 2.0.3 to make the transfer/conf span move down if the preview and/or alt dial checkboxes were present.

Here is the screenshot, the volume control jumps up on top of DTMF again because i swapped it back in testing trying to get it to move as well. Once i set it back to my 362pix for volume control its where I wanted it. I just cant get this xfer window off the comments and DTMF area.

http://www.sonic.net/~ncrucial/Vicidial_transfer_window.png

Thanks

Sorry left out I was using Firefox 1.5 series on linux. I also tested with autodial using transfer and fast dial (to get the alt and preview sections to appear) both times it shows as in the URL above over comments and DTMF. Dont mind if it covers the manual/fast dial and callbacks obviously.

In the most recent vicidial.php there is a variable around line 5847 that controls the height of the xfer span:

var xfer_height = 310;

Try changing that or the numbers areound that section of code for the offsets for the preview and alt-dial offsets and let me know how that works.

Worked! I will look for this from now on.

Thanks,
Trevor