Call Recordings
Posted: Fri Nov 30, 2018 7:33 am
Hi,
I am having a strange problem with my call recordings and can't figure it out. The recordings themselves work absolutely fine but they are being filed strangely.
When I go to /MonitorDONE directory am seeing recordingname-all.wav for all calls made. Should they not be within the ORIG directory?
When I go to the /MonitorDONE/ORIG directory I have recordingname-in.wav and recordingname-out.wav files which I believe should be in the /monitor directory?
Also within /MonitorDONE/ORIG I have sub directories for each date, within these folders is another copy of the recordingname-all.wav.
Why is everything so mixed up and why do I have duplicate files in different directories?
I am having a strange problem with my call recordings and can't figure it out. The recordings themselves work absolutely fine but they are being filed strangely.
When I go to /MonitorDONE directory am seeing recordingname-all.wav for all calls made. Should they not be within the ORIG directory?
When I go to the /MonitorDONE/ORIG directory I have recordingname-in.wav and recordingname-out.wav files which I believe should be in the /monitor directory?
Also within /MonitorDONE/ORIG I have sub directories for each date, within these folders is another copy of the recordingname-all.wav.
Why is everything so mixed up and why do I have duplicate files in different directories?