vici dial daily scheduled maintenance
Posted: Tue Dec 04, 2018 12:26 am
Hi,
I have a question regarding my IT who has our VICI dial scheduled every day for a built in data base optimization process he says, but it basically shuts down our dialer and no calls are able to be made in or out etc. Because we deal with Australia we need to sometimes go to 3 am est. The last time he said that he tried to reschedule the dialer to basically "not shut down" at 1 am and change it to 3am that it broke the data base and the reindexing didnt run correctly. It then took about 24-48 hours to correct which of course we cant have that type of down time. Does anyone have a simple solution to just change our "system shut down time" from 1 am to 3 pm est?
Please help.
Thanks
I have a question regarding my IT who has our VICI dial scheduled every day for a built in data base optimization process he says, but it basically shuts down our dialer and no calls are able to be made in or out etc. Because we deal with Australia we need to sometimes go to 3 am est. The last time he said that he tried to reschedule the dialer to basically "not shut down" at 1 am and change it to 3am that it broke the data base and the reindexing didnt run correctly. It then took about 24-48 hours to correct which of course we cant have that type of down time. Does anyone have a simple solution to just change our "system shut down time" from 1 am to 3 pm est?
Please help.
Thanks