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Vonage TFN & Extension setup for inbound Campaign

PostPosted: Mon Dec 31, 2018 6:24 pm
by Smarthome
Guys,

i started a new setup and facing problem getting TFN/Voip to route calls from inbound marketing.

i bought one DID through indian tech support team who helped me install my server and systems but that DID never gets verified by Google Advert and goes under review after 30 minutes of activation.

Today, 31st December 2018, i bought Vonage business TFN with 10 extensions but from understanding and look of it, it is vonage dailer based system and wont work with Vici Dial because of extensions etc. The support team couldnt help because they dont know what Vici Dial is & when probed regarding soft phone they said i can do the setting myself and it should work but i dont know how to. :(

Please help me here as Vici Customer Support confirmed only forum techs are aware of such information not the Vici Dial Support team because they deal with their own provider and cloud base services mostly.

skype:- arslan.naeem
Email:- arslan@smarthomeconnexus.com

it will be highly appreciated if anyone here can help me figure this out.

Regards,

Arslan Naeem

Re: Vonage TFN & Extension setup for inbound Campaign

PostPosted: Mon Dec 31, 2018 6:48 pm
by williamconley
Discuss ASTERISK with Vonage instead of Vicidial. Vicidial is the software suite. Vicidial Controls Asterisk. But Asterisk is the PBX. Asterisk is what will be interacting with Vonage. Not Vicidial.

Asterisk can link to Vonage if Vonage speaks SIP (which they have in the past). Asterisk also speaks SIP. So get the SIP instructions OR asterisk-SIP instructions and it'll work out. 8-)

Re: Vonage TFN & Extension setup for inbound Campaign

PostPosted: Mon Dec 31, 2018 6:49 pm
by Smarthome
Thank you sir, Asking right-away.

Should i ask if it will work with asterisk system ? or offer asterisk support ?

Re: Vonage TFN & Extension setup for inbound Campaign

PostPosted: Mon Dec 31, 2018 7:20 pm
by williamconley
Yes. lol

Whatever they got. Get it.

Re: Vonage TFN & Extension setup for inbound Campaign

PostPosted: Mon Dec 31, 2018 9:30 pm
by Smarthome
Well, I confirmed and as per vonage tech support.

They offer TFN which has PBX setting limited to their own software however it doesn’t have universal compatibility.

Thank you for saving the day.

Is there any known and reliable TFN provider you can refer for American DID’s & Toll Free Number’s with upto 10’extensions but has normal compatibility and reasonable price?

You are the man with the knowledge here

Re: Vonage TFN & Extension setup for inbound Campaign

PostPosted: Mon Dec 31, 2018 11:29 pm
by williamconley
You're just looking for a VOIP Carrier that has SIP trunking or SIP channels. There are thousands of them. Most advertise SIP trunking and many specifically mention Asterisk in their advertising.

I'm prohibited from recommendations or lists outside work, as that information is proprietary (for paying customers only). However, there have been many mentioned here, often by those trying to sell services but also by regular users as well ... and many more mentioned on other Asterisk PBX sites.