All installation and configuration problems and questions
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by jfonseca10 » Thu Feb 28, 2019 5:19 pm
Good afternoon,
I have an inbound campaing configured with the number 2211805 and I answered a recording which asks me for an
identification number, how can I do so at the time of the answer that data validates me if it is in a mysql database?
Sorry if I wrote wrong since I'm from Ecuador and I speak Spanish
Thanks
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jfonseca10
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by jmathew » Wed Mar 13, 2019 12:34 am
this can be achieved by having an AGI script or running MYSQL query directly with ODBC.
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jmathew
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by mflorell » Wed Mar 13, 2019 4:54 am
There are several examples of IVR AGI scripts within the VICIdial codebase that use MySQL to validate customer DTMF entries, just take a look in the 'agi' folder of the VICIdial codebase.
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