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MULTI LEAD / deactivate_lead.php in DISPO URL
Posted:
Tue Mar 05, 2019 10:55 amby mstopkey
I am considering switching to MULTI_LEAD dialing. My question is, since we have a dialer cluster, I am assuming we use the deactivate_lead.php in DISPO URL of campaign as VARhttp://WEBSERVERIP?/agc/deactivate_lead.php and all the rest of the string. Is this correct?
I know, kind of a stupid question being "http" but just considering the dialing cluster.
Re: MULTI LEAD / deactivate_lead.php in DISPO URL
Posted:
Tue Mar 05, 2019 11:38 amby williamconley
have you read the Vicidial Manager's Manual and what it has to say about configuring Multi-Lead?
Re: MULTI LEAD / deactivate_lead.php in DISPO URL
Posted:
Tue Mar 05, 2019 12:55 pmby mstopkey
That is where I always go first. Unfortunately, not quite enough info in there on this subject. I went ahead and implemented and so far so good.
Re: MULTI LEAD / deactivate_lead.php in DISPO URL
Posted:
Tue Mar 05, 2019 2:43 pmby mstopkey
Ok, I am officially a HUGE fan of MULTI_LEAD dialing!
Re: MULTI LEAD / deactivate_lead.php in DISPO URL
Posted:
Tue Mar 05, 2019 5:40 pmby mflorell
MULTI_LEAD was an attempt to make up for all of the shortcomings with the older Auto-Alt-Dial methods, adding a lot more control over what type of leads are dialed and being able to log results per-lead(per-phone-number). I'll make a note to add at least a little more documentation on how it works to the next revision of the Manager's Manual.
Glad you like it
