vicidial.org

Hi there i am using the latest version of vicibox and although i can get a lot of info via the api i would like to know if i can get the today calls for a agent that has done and the status of the dispositions of them.
Thank you in advance

The only Non-Agent API function I can think of that is close to this is "agent_stats_export", which doesn't have per-dispo counts. If you need those you'll have to gather them from one of the standard reports, or a direct database query of the vicidial_agent_log table.

Thank you for the reply.
So i need to query the report page and handle the response?

There are DOWNLOAD link options for most of the reports, like on the User Stats report, that show individual calls and the agent dispo. You can easily grab those with a simple web call using only a URL.

http://xxx.xxx.xxx.xxx/vicidial/AST_tea ... 9:59&group[]=1000&group[]=10000&group[]=11000&group[]=12000&group[]=13000&group[]=14000&group[]=2000&group[]=3000&group[]=4000&group[]=5000&group[]=6000&group[]=7000&group[]=9000&user_group[]=ADMIN&user_group[]=Agents&user_group[]=QCOK&user_group[]=VAdmin&call_status[]=A&call_status[]=AA&call_status[]=AB&call_status[]=ADC&call_status[]=ADCT&call_status[]=AFAX&call_status[]=AFTHRS&call_status[]=AL&call_status[]=AM&call_status[]=B&call_status[]=CALLBK&call_status[]=CBHOLD&call_status[]=DC&call_status[]=DEC&call_status[]=DNC&call_status[]=DNCC&call_status[]=DNCL&call_status[]=DROP&call_status[]=ERI&call_status[]=INCALL&call_status[]=IVRXFR&call_status[]=LRERR&call_status[]=LSMERG&call_status[]=MAXCAL&call_status[]=MLINAT&call_status[]=N&call_status[]=NA&call_status[]=NANQUE&call_status[]=NEW&call_status[]=NI&call_status[]=nieerr&call_status[]=NP&call_status[]=PDROP&call_status[]=PM&call_status[]=PU&call_status[]=QCFAIL&call_status[]=QUEUE&call_status[]=QVMAIL&call_status[]=RQXFER&call_status[]=SVYCLM&call_status[]=SVYEXT&call_status[]=SVYHU&call_status[]=SVYREC&call_status[]=SVYVM&call_status[]=TIMEOT&call_status[]=XDROP&call_status[]=XFER&call_status[]=Zualt&file_download=1&search_archived_data=&SUBMIT=SUBMIT

how should i add the user that i want to be logged on this request? running it like that returns = Login incorrect, please try again: |||BAD|

If you are using an application like 'wget' you will need to use an authorized user's credentials to be able to run the report. Something like this will work:

Code: Select all

`/usr/bin/wget --auth-no-challenge --http-user=$http_user --http-password=$http_pass --output-document=/tmp/X$HTMLfile --output-file=/tmp/Y$HTMLfileLOG $REPORT_URL`;

what if wanna call it from an another server?
i mean i using golang to gather up the stats from my servers so i need to call that from other ips!

The above wget line would work from any server in the world, providing your VICIdial system is accessible to the internet.

thank you very much

Hi again is there anyway to get json back from that?via the api?

VICIdial APIs do not use JSON in any way.

parsing the html file is a real pain, is there a way to get something else returned there?
thank you in advance

By default, the APIs return data as pipe-delimited, not HTML. As for reports, most of them have a DOWNLOAD option that returns CSV or Tab-delimited data.

What exactly are you looking for?

wget serverIP --auth-no-challenge --http-user=Username --http-password=Password --output-document=log1.csv --output-file=log1.csv http://ServerIP/vicidial/AST_agent_status_detail.php\?DB\=\&query_date\=2019-02-01\&end_date\=2019-02-05\&group[]=1000&group[]=10000&group[]=11000&group[]=12000&group[]=13000&group[]=14000&group[]=16000&group[]=17000&group[]=18000&group[]=2000&group[]=3000&group[]=4000&group[]=5000&group[]=6000&group[]=7000&group[]=9000&user_group[]=ADMIN&user_group[]=Agents&user_group[]=QCOK&user_group[]=VAdmin&shift=ALL&search_archived_data=&show_defunct_users=&report_display_type=TEXT&DB=&stage=&file_download=1

i am trying like this but the data looks a bit wierd
i wanna get agent status view in csv

Try the DOWNLOAD link option, just add "&file_download=1" to the end of your URL

yeah i got it thank you so much for the help