Different lead ID but same phone number

[jessiekidfernando]

Hello VICI team,

Is there any way that we can call a lead having the same number but different lead ID for like every 30 to 45 minutes? For example. The prospect leads belong to the same company and they have declared their phone number as the company's hotline. Technically we still want to call these leads having the same number as we want to contact those customers having the same number but to different customer name.

Thanks in advance.

Regards,

Jessie

[mflorell]

Yes, of course you can do that. Are you having problems doing that in some way?

[jessiekidfernando]

What is the best way to do that Mflorell? via Filter? May I ask for a sample script or query? Thanks.

[mflorell]

Your posting is vague, I don't understand what your problem is that you are trying to fix.

[Leckbush]

What is the best way to do that Mflorell? via Filter? May I ask for a sample script or query? Thanks.

Try moving the both of List ID on the same campaign and have them run on hopper.

[williamconley]

Same phone but different name is just a matter of uploading the leads with deduping turned off.

Just turn off deduping when uploading the leads. No filter. Nothing else needs to change except that the name will change so the agent will ask for a different person when calling.

However: To avoid calling the same company too quickly and asking for a different name, then the filter may come into play to avoid calling any number you've called in the last XX minutes, however: that filter could get very slow over time so you'll need to control the log sizes to avoid a slowdown.