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Monitor missed on-hook calls

PostPosted: Sat Apr 27, 2019 1:16 pm
by dspaan
We noticed some drops last night for an ingroup and wanted to know if the remote on-hook agent that was logged in actually got offered some calls but failed to answer them. Is there a way to see this in a report or another stats page or log maybe?

Re: Monitor missed on-hook calls

PostPosted: Sat Apr 27, 2019 2:25 pm
by williamconley
definitely visible in the asterisk messages log when the ring was sent. also likely available in several astguiclient logs if they are set to log.