Predictive: How to Automatic Pause after Call Disposition

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Predictive: How to Automatic Pause after Call Disposition

Postby Leckbush » Tue May 21, 2019 3:47 pm

Hi Is there a setting or way to make a predictive campaign automatically set the agent to pause after dis-positioning?
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Re: Predictive: How to Automatic Pause after Call Dispositio

Postby williamconley » Tue May 21, 2019 6:46 pm

Campaign Detail View:

Agent Pause After Each Call -This option if set to Y will pause the agent after every call automatically. Default is N.

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