Predictive: How to Automatic Pause after Call Disposition
Posted: Tue May 21, 2019 3:47 pmHi Is there a setting or way to make a predictive campaign automatically set the agent to pause after dis-positioning?
Campaign Detail View:
Agent Pause After Each Call -This option if set to Y will pause the agent after every call automatically. Default is N.
VERSION: 2.14-665a - BUILD: 180316-0751