Page 1 of 1
Solution needed
Posted:
Fri May 25, 2007 2:24 amby kkj
1- I cannot get live calls. In other words I am not able to listen live calls of my agents
2- I am not able to barge any live calls. In other words I should be able to jump into any live call.
Can anyone now how this will done.
Regards,
Shahid Bashir Ahmad
Posted:
Fri May 25, 2007 2:37 amby ramindia
Hi
can you tell us
how are you doing listen or barge the calls
as for i know you should
login as a admin level and with softphone ? to barge or listen calls.
ram
Posted:
Fri May 25, 2007 8:26 amby kkj
Can you please write the method here how to done these all?
Regards,
kkj
Posted:
Fri May 25, 2007 10:42 amby dlapitan
Hi,
have you follow the scratch installation? have you setup the extension and meetme for the barge/listen?Can you able to make calls?
Could you please explain to us clearly what was wrong so that we can able to help you.
Posted:
Fri May 25, 2007 11:41 amby Op3r
Hi,
I think the manager's manual that you can get at
www.eflo.net can better explain it to you.