Not getting inbound calls
Posted: Tue May 28, 2019 12:03 pmHi.
We have configured VICIBOX 8 (India) on my server and its on behind the sonic firewall and we have hosted pbx server at UK . Both are connected through VPN and same network.
In vicidial,
We have created an Inbound group,Inbound camp,IN trunk and DID route in VICIdial.
and we also created extensions (phones).
When we are dialing my DID number through UK Hosted pbx, the call is ringing but call not hitting my vicidial server.
Could you please anyone suggest me is there anything wrong with my dial plan entry and carrier ?
My server Ip: 10.12.X.X (Local IP) configured behind the sonic firewall.
Please check my carrier :
Carrier Name: 747XXXX
Registration String: register =>74XXX:gXXXX@sip.XXXX.co.uk:5060
Account Entry:
[74XXXX]
username=74XXXX
type=friend
secret=gXXXX
nat=yes
insecure=port,invite
host=sip.XXXXX.co.uk
fromuser=74XXXX
fromdomain=sip.XXXXX.co.uk
dtmfmode=rfc2833
disallow=all
context=default
allow=g729
allow=alaw
allow=ulaw
Protocol: SIP
Globals String: 7XXX = SIP/74XXX
Dialplan Entry:
exten => _9XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXX,2,Dial(${7479XX}/${EXTEN:2},,To)
exten => _9XXXXXXXXXX,3,Hangup
exten => _9.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9.,2,Dial(${7479XX}/${EXTEN:2},,tTor)
exten => _9.,3,Hangup
exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(${74XXX}/${EXTEN},,tTor)
exten => _.,3,Hangup
NOTE: If we are calling through UK server to VICIDAIL DID number: 013XXXXXXXX, call not even hitting to my server.
Could you please suggest where I did mistake in settings? Also, guide me the settings if any changes.
We have configured VICIBOX 8 (India) on my server and its on behind the sonic firewall and we have hosted pbx server at UK . Both are connected through VPN and same network.
In vicidial,
We have created an Inbound group,Inbound camp,IN trunk and DID route in VICIdial.
and we also created extensions (phones).
When we are dialing my DID number through UK Hosted pbx, the call is ringing but call not hitting my vicidial server.
Could you please anyone suggest me is there anything wrong with my dial plan entry and carrier ?
My server Ip: 10.12.X.X (Local IP) configured behind the sonic firewall.
Please check my carrier :
Carrier Name: 747XXXX
Registration String: register =>74XXX:gXXXX@sip.XXXX.co.uk:5060
Account Entry:
[74XXXX]
username=74XXXX
type=friend
secret=gXXXX
nat=yes
insecure=port,invite
host=sip.XXXXX.co.uk
fromuser=74XXXX
fromdomain=sip.XXXXX.co.uk
dtmfmode=rfc2833
disallow=all
context=default
allow=g729
allow=alaw
allow=ulaw
Protocol: SIP
Globals String: 7XXX = SIP/74XXX
Dialplan Entry:
exten => _9XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXX,2,Dial(${7479XX}/${EXTEN:2},,To)
exten => _9XXXXXXXXXX,3,Hangup
exten => _9.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9.,2,Dial(${7479XX}/${EXTEN:2},,tTor)
exten => _9.,3,Hangup
exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(${74XXX}/${EXTEN},,tTor)
exten => _.,3,Hangup
NOTE: If we are calling through UK server to VICIDAIL DID number: 013XXXXXXXX, call not even hitting to my server.
Could you please suggest where I did mistake in settings? Also, guide me the settings if any changes.