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Recorded audio

PostPosted: Tue Sep 12, 2006 7:31 am
by tuhin
Hi
I am new to VICIDIAL. Please let me know how i can access the audio files recorded by agents.

.........Tuhin

PostPosted: Tue Sep 12, 2006 10:18 am
by mflorell
They should be stored in the /var/spool/asterisk/monitor/DONE folder on your server

PostPosted: Wed Sep 13, 2006 1:14 am
by gerski
mflorell,

question about recording, is there any possible way to change the folder of DONE recording to another folder?

PostPosted: Wed Sep 13, 2006 1:24 am
by mflorell
You would need to alter whatever AST_CRON_mix_recording... script you are using to use a new path.