vicidial.org

In a manual call, the "live call" is generated by the fact that the channel has already been attached to the agent's meetme room. This has nothing to do with "Answer" and merely indicates that there is a channel other than the Agent attached to the agent's meetme conference.

This is by design as Vicidial is not tracking the progress of this manual dial call, it is not under control of a perl script. It is under control of the agent (for instance, the agent CAN terminate the call before it is answered ...).

IF you want to modify the system to detect "call command issued" and wait for "answered" and instead of "Live" immediately have the system show "ringing" or "waiting" or some such until "answer" is officially received, that would certainly be a valid feature request. The Vicidial Group may be interested in this project if you are prepared to pay the fee ... if you want to tackle it yourself it will be a bit of a challenge.