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System delay code 536233 -1

PostPosted: Wed Jul 24, 2019 2:36 pm
by joebiden
Hi,

We encountered this error system delay code 536233 -1 , what seems causing this

Regards,

Re: System delay code 536233 -1

PostPosted: Wed Jul 24, 2019 3:38 pm
by williamconley
Perhaps it would be useful if you shared Where you encountered this "delay code" and what you were doing that resulted in this code.

Re: System delay code 536233 -1

PostPosted: Thu Jul 25, 2019 3:47 pm
by joebiden
Hi,

We encontered this when agent is doing a manual dial and an agent alert pops out saying system delay, please try again code:544693-1

Re: System delay code 536233 -1

PostPosted: Thu Jul 25, 2019 4:24 pm
by williamconley
Sounds like the vicidial and asterisk system is passing through an error from your carrier. Which would mean ... nobody here would be able to decipher it unless they have direct experience with your carrier. Carriers all randomly make up their own codes. lol.

Try asking your carrier if they have such a code.

Re: System delay code 536233 -1

PostPosted: Fri Jul 26, 2019 5:09 am
by mflorell
That's not a carrier error, that's a symptom of a slow database. It means that the agent was attempting to place a manual dial phone call before the disposition process returned a response to the agent screen.

For this issue I usually suggest rolling your logs to archives, or getting a better database server.

Re: System delay code 536233 -1

PostPosted: Fri Jul 26, 2019 10:14 pm
by joebiden
Hi,

Thank you for the information