Hi,
When a customer disconnects, it's possible that agent also disconnects automaticly without press Hangup Customer and the agent's screen go on to the disposition screen?
My system is
VERSION: 2.14-636a
BUILD: 171011-1450
1 DB Server
1 Web Server
1 Dialer Server
Regards
Agent Auto Hang UP
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Agent Auto Hang UP
by cromerorey » Thu Aug 08, 2019 9:19 am
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Re: Agent Auto Hang UP
by williamconley » Tue Aug 13, 2019 11:58 pm
VERSION: 2.14-665a
BUILD: 180316-0751
Modify Campaign - Detail View:
Dead Call to Dispo Only -If Dead Call Max Seconds is set greater than 0, this option can be enabled if you want to send the agent to the dispo screen after a dead call without automatically dispositioning it. Default is DISABLED.
BUILD: 180316-0751
Modify Campaign - Detail View:
Dead Call to Dispo Only -If Dead Call Max Seconds is set greater than 0, this option can be enabled if you want to send the agent to the dispo screen after a dead call without automatically dispositioning it. Default is DISABLED.
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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