vicidial.org

Team,

After letting the agent view the call log, now I'm not able to disable it. if go to the User Group and under Agent Call Log View: select N. it won't disable that option for me.
Has anyone had this issue before or something similar?

Never mind it was a user error.

ghernandez wrote:Never mind it was a user error.

You forgot to make the agent log out and back in, didn't you? lol (been there!)