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How to Show CallerId used when exporting report

PostPosted: Wed Aug 14, 2019 6:53 pm
by escondido
I'm testing out the AC-CID settings with a test campaign. There's about 100 or so area codes/numbers that are showing up in that section. Calls went through fine.

I'm trying to figure out how to see what CID was used for the calls that were made. I didn't see that information listed anywhere in the list when I downloaded it. It's also not listed in "Export Calls Report" or "Export Leads Report."

Is there a setting that I'm missing or is not to possible to view that information when exporting the data?

Thanks.

Re: How to Show CallerId used when exporting report

PostPosted: Wed Aug 14, 2019 7:56 pm
by mflorell
In Reports -> Admin Utilities, there is a Dial Log Report that will have the CID used for every call. You can also use the Export Calls Carrier Report to export this information as well.

Re: How to Show CallerId used when exporting report

PostPosted: Thu Aug 15, 2019 3:42 pm
by escondido
Thanks for the help.