vicidial.org

Hi,

I have ViciBox v.8.0.1 installed
VERSION: 2.14-667a
BUILD: 180331-1715

Is there a way to block whole area code in VICI for inbound calls?

Modify DID: Filter URL combined with Filter URL DID Redirect and the options that follow. This allows you to set up a php page that can toggle whether you take the call or not OR even reroute the call to a new DID. Write a php page that returns good/bad based on area code.

For me the easiest way is use the Filter Inbound Number option set to campaing or area code, and then on a campaing enable the option Use Campaign DNC List: to AREACODE.

. If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled.

ambiorixg12 wrote:For me the easiest way is use the Filter Inbound Number option set to campaing or area code, and then on a campaing enable the option Use Campaign DNC List: to AREACODE.

. If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled.

Um ... wouldn't that also block outbound calls to that area code?

You re the VICI expert man, I'm just an enthusiastic VICI user, but the Filter Inbound Number: option is set by DID , so nothing to do with your outbound campaing if you dont tell your campaing to use that DNC source. So the idea is make a dummy campaing to load the DNC number and link it with the DID Filter Inbound Number option.

it is just a theory but I assume based on the logic it will work

ambiorixg12 wrote:... and then on a campaing enable the option Use Campaign DNC List: to AREACODE ...

But ...

But what ?

But you explicitly included blocking by area code on the campaign in your instructions. Which would definitely block outbound calls.

1) Campaing A , a dummy campaing just use for DNC list
2) Campaing B, Regular campaing to make or receive outbound calls
3) DID using Campaing A DNC list to block inbound calls per area code
4) Campaing B can make outboudn calls normally to blocked inbound area code because it wont be using any DNC list, block is done on the DID filter and campaing A

Much more clearly spelled out.

Hi,

Sorry for late reply, the way how I achieve this was

1. Get first 4 digits of CID for incoming call
2. Compare it with the area codes I need to block
3. if matches, call is sent to hangup