vicidial.org

Posted: **Fri Aug 23, 2019 1:28 pm**

Hello Everyone,

Anyone knows why the status in real-time main report doesn't match the status on vicidial_live_agents table?

Thanks in advance.

Posted: **Mon Aug 26, 2019 9:34 pm**

Have you try the MYSQL auto-repair option ?

Posted: **Fri Aug 30, 2019 2:27 pm**

Yes but still the same

Posted: **Mon Sep 09, 2019 10:47 pm**

jessiekidfernando wrote:Anyone knows why the status in real-time main report doesn't match the status on vicidial_live_agents table?

Is this a new issue, something that used to be right but now is suddenly failing? Or is this just something you never looked at before and now you're curious? Or a fresh install and you don't understand ... why?

Provide examples. What status is shown in each place, and what do you observe if you peer over the should of the agent in question.

and last but not least: Your installer with version. If not a Vicibox install, a link to the installation instructions used is often useful.

Posted: **Mon Sep 23, 2019 9:54 am**

Hello williamconley,

It is okay now. Thanks a lot. We just need to optimize the DB's performance.

vicidial.org

Status in Real-Time Main Report doesn't match on DB table

Status in Real-Time Main Report doesn't match on DB table

Re: Status in Real-Time Main Report doesn't match on DB tabl

Re: Status in Real-Time Main Report doesn't match on DB tabl

Re: Status in Real-Time Main Report doesn't match on DB tabl

Re: Status in Real-Time Main Report doesn't match on DB tabl