Dispo move list Help
Posted: Wed Sep 25, 2019 10:30 amHello Everyone,
I am wondering if anyone has a workaround with an issue we are having. We have specific dispositions/statuses that we move to another list which is assigned to another campaign. We made updates on these dispositions/statuses and made them scheduled callbacks and now the dispo move list script is not working since the lead status in vicidial_list is set to CBHOLD. We can't add CBHOLD to the url since we have other callback statuses that we don't want to be moved. Is there a way for us to have these dispositions move via dispo call url?
Thanks in advance!
I am wondering if anyone has a workaround with an issue we are having. We have specific dispositions/statuses that we move to another list which is assigned to another campaign. We made updates on these dispositions/statuses and made them scheduled callbacks and now the dispo move list script is not working since the lead status in vicidial_list is set to CBHOLD. We can't add CBHOLD to the url since we have other callback statuses that we don't want to be moved. Is there a way for us to have these dispositions move via dispo call url?
Thanks in advance!