vicidial.org

Hi,

I am trying to create a copy of AGENTDIRECT for local agent transfer. AGENTDIRECT was already used by account1 so I would need to create a copy of AGENTDIRECT (for account2)and named it to sample accountdirect but to my surprise the AGENT link in Transfer/conf is nowhere to be seen. I've created multiple copies and it seems like the AGENT link in trans/conf only works if the Ingroup name has AGENTDIRECT word in it like ACTAGENTDIRECT.

Let me know if this is normal.

ViciBox v.8.0.1
VERSION: 2.14-719a
BUILD: 190930-2110

Thanks!

If you read the manual it says

You can set up multiple AGENTDIRECT in-groups to be able to use different
settings for different groups of AGENTDIRECT calls. They just need to have AGENTDIRECT at the
beginning of the in-group name, such as AGENTDIRECT2, AGENTDIRECTA, etc

COol Thanks for confirming ambiorixg12