Ranking Lists of a Campaign

[marcelo]

Marcelo here.

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I see many comments and instructions on RANK related to Agent rank and "User Territories" used to rank different agents.

Question: Is there a way to rank lists form the "LISTS WITHIN THIS CAMPAIGN" one over the other on a Campaign?

That is to say, if a campaign is loaded with multiple lists can I set ratio on which leads from each list will be pulled to the hopper. Like rationing three lists one 1 the second 3 and the third 10, to the point for every 10 leads of the third list put on the hopper, 3 from the second list will be mixed up, and 1 from the fist list. Giving wait to the list compared to each other to get leads in the hopper.

Please advise.


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Is using "Campaign List Mix" to do this?



Many thanks, in advance.

[mflorell]

There are a lot of options for ranking and filtering of calling lists, from per-lead ranking using the 'rank' field in the vicidial_list table, to using List Mix(which can be very complex to manage), to the new Call Quota Lead Ranking features we added earlier this year(http://vicidial.org/docs/CALL_QUOTA_LEAD_RANKING.txt). I would suggest looking into each of these to see if one of them will work for you.